Nordicrank
The Challenge
Manual orders
Nordicrank handled orders manually from start to finish. Information was moved between forms, emails and internal lists instead of flowing automatically.
Excel lists everywhere
Links and orders were kept in Excel lists that were updated manually. It was error-prone, time-consuming and made it hard to know which version was actually current.
Unnecessary errors
When status, delivery and follow-up were handled by hand, mistakes, duplicates and missed steps occurred. Every error created more administration and longer lead times.
Hard to scale
Every new customer meant more manual coordination. Without automation, growth was directly tied to more hours of administration, not more delivery capacity.
The Solution
18 automated flows implemented in 2 weeks. Customers order, everything triggers automatically and Excel lists disappear entirely from the process.
- 01
Order automation
When the customer orders, all information is automatically sent to the right step, without manual copying between tools and lists.
- 02
Link log automation
Links and orders are registered and updated automatically. No more Excel lists back and forth.
- 03
Follow-up on autopilot
Every order automatically gets the right status, responsible person and follow-up. The team gets full overview without chasing updates.
- 04
Smart notifications
Deliveries, internal notifications and customer updates trigger automatically. Nordicrank can take more orders without more administration.
Results
Savings
A detailed review of all automations we implemented for Nordicrank — from manual to fully automated processes.
We thought what we were doing was normal. Until we realized we could automate almost everything.
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