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MB Flytt

Manual quotes

The Challenge

01

Time-consuming quote process

Every quote required phone calls, home visits and hours of calculation. The customer had to wait a long time for an answer.

02

Lost customers

Customers chose faster competitors who could provide quotes immediately. MB Flytt lost business every week.

03

Paperwork

Agreements and booking confirmations were sent by post or fax. Lots of paper and risk of documents getting lost.

04

Manual calculation

Every move needed careful calculation based on volume, distance and additional services. It was hard to be consistent.

The Solution

AI-driven quote generation based on customer information. Automatic calculation, digital signing and booking confirmation.

  • AI quote generator

    Customers fill in details online and the AI calculates the price based on volume, distance and additional services in seconds.

    01
  • Automatic calculation

    Pricing is based on historical data and real-time factors like fuel prices and availability.

    02
  • Digital signing

    Customers can approve and sign quotes directly in the browser or on mobile. BankID integration available.

    03
  • Automatic booking

    When the quote is approved, the booking is automatically created in the calendar and the customer gets confirmation immediately.

    04

Results

0x

more quotes/day

0 min

quote time instead of 24h

0%

higher conversion

Savings

A detailed review of all automations we implemented for MB Flytt — from manual to fully automated processes.

180 quotes/dayQuotes per day
95% fasterFaster
12Automations
Distribution of savings
68%automated
Quote flow35%
Agreement handling25%
Calculation20%
Admin10%
ProcessTime comparison (per unit)Saved/week
Quote generationdaily
manual15%
2x more quotes
Calculationevery customer
80%10%
consistent pricing
Agreementsevery booking
70%5%
zero paper
Booking confirmationevery booking
60%3%
automatic
Total
68%
Marcus Bengtsson
We used to lose jobs because we were too slow. Now we're always first with a quote.
Marcus BengtssonFounder, MB Flytt
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